SUMMARY

The Produce Manager supervises department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Produce Manager’s responsibilities cover the overall operation and success of the produce department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.
• Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Quality assurance checks in all areas of the department
• Manage new items and is responsible for resets and planograms.
• Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the Delicatessen
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.
• Evaluates and reacts to performance issues.
• Operates and uses all equipment necessary to run the department
• Works varied hours/days to oversee department operations.
• Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
• Merchandise planning and execution that leads to a well merchandised department
• Stock levels and best practices throughout the Produce Department
• Personnel responsibilities for all Produce Department Associates
• Follow all Health Code guidelines
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion for the product
• Leadership skills
• Friendly
• The ability to prioritize and multi task
• Communication Skills
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• Multi-Skilled
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of Associates in the Produce Department
• Responsible for the overall direction, coordination, and evaluation of this unit. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Manager Food Handlers Certificate provided at store level 

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Ladder
• Stepladder
• Computer
• Uniform per store policy
• Associates may be required to use standard produce equipment including, but not limited to,

o Knives

o Wrapper

 PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Taste
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Balance
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Crawl
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT 

Frequently

• Moving mechanical parts

Occasionally

• Wet and/or humid conditions
• Chemicals while cleaning

 Noise Level

• Moderate

While performing the duties of this job, the Associate is frequently exposed to moving mechanical parts. The Associate is occasionally exposed to wet and/or humid conditions, extreme cold and chemicals while cleaning. The noise level in the work environment is usually moderate.